Wednesday, May 6, 2020

Personal Values and Professional Skills- myassignmenthelp.com

Question: Discuss about thePersonal Values and Professional Skills for Respect. Answer: Value Audit: According to me, I hold the following values with high regard that have assisted me with my performance in my undergraduate degree. Respect entails the valuing of the opinion and voice of others, high self-esteem and cherishing the contribution and values of others. Wisdom refers to the possession of intuition, intelligence, inclusive vision, experience, and rational judgment quality. Accountability is the capabilities and honesty of taking responsibility of own mistakes and accepting all kind of criticism. Integrity signifies the strong and high ethical sense and honesty to have decency and commitment in serving certain purpose. Leadership is taking responsibilities and becoming example for others. While considering the personal values, it must be noted that the personal values is one of the essentials for making the career choice (Robles 2012). Personal values add additional points to the potential of mine along with the soft and hard skills (Kyllonen 2013). In addition, my personal values act as the guide in making my career decisions. In regard to my personal values and my interests, I desire to pursue my career in the field of financial risk and compliance management. The hard skills that I hold are construction and management of the investment portfolios, preparation, evaluation and interpretation of the financial reports, auditing process, financial planning, risk and mitigation planning. These skills, I believe will be helpful and effective in guiding me in my chosen career (Gustavsson and Hallin 2014). Capability Audit: Communication skill is one of the major requirements of the employers that they seek while choosing a graduate candidate for certain post. The capacity of communicating effectively can result into the better and profitable outcome for the company. However, the professional experience also to certain extent determines the effective and better communication of the graduate (DeKay 2012). Working as a Customer Service Manager in the BMW bank, I have developed my professional communication skill, as I had to interact with various customers daily to solve their issues. I strongly believe that I have the ability to communicate with people effectively, which is one of the prior requirement criteria by the employers. Team management is another major requirement criterion that employers seek while selecting a graduate. While doing my graduate degree from Victoria University, I worked collaboratively with other students in a mandatory program called Professional Development, where we cohesively solved business problems, made business proposal and other works related to business. In addition, working as the Customer Service Manager in BMW, I had to manage team in of 20 people in the customer service department. Apart from this, before working in the BMW bank, I worked in a small financial service provider company for six months as the Assistant Quality Manager where also I managed a team of 12 people. Hence, I believe I have gained proper team management skill that involves coaching, training, managing and assisting the team in difficulties to achieve the organizational goals (Arnold 2016). In the financial service provider company was promoted to the post of Risk Manager. Here my task was to do the strategic planning, execute the planning, reducing the cause and chances of risk in the organization, development off the organization by reducing the risk hazards and ensuring the proper operational activities of the organization with other 4 managers in the group. To perform my role I had to have proper knowledge and skill of organization and administration. Therefore, I strongly believe that the organizational and administrative skills are high in me, which is capable of fulfilling the demands and requirements of the employers for the selection of graduate candidate (Neubert et al. 2015). In many of the organizations, the employers seek the skills and ability of the candidate in handling the customer service issue effectively and perfectly (Carnevale and Smith 2013). However, this skill is completely based on the professional experience in the specific domain. Fortunately, I have the experience in the said domain as I have worked as the Customer Service Manger in the BMW bank. My customer service skills cover resolving of the customers issues, providing them with proper solution for their issues, showing empathy to them, guiding them in the right direction, providing them with satisfaction, demonstrating genuine interests in their problems and concerns and others (Lee, Lee and Kang 2012). I hope this range of experience in the context of customer service skills is adequate for the employers to choose me as their employee for the required post. One of the additional but major requirement criteria is the project management skills that the employers ask for while selecting a graduate candidate for the required job (Musa et al. 2012). Being the Assistant Quality Manager in the financial service provider company, I had to manage and guide the team in difficult project completion. As the Assistant Quality Manager, I worked on the quality framework, which incorporated risk along with compliance as well as the customer experience (Goetsch and Davis 2014). I managed another projects on the finance and logistics that came from another partner company. I enhanced my abilities and skills in the project management in this way, where I not only managed the projects but also guided my team in the doing the same. Hence, I affirm that I am capable of managing projects and guiding the team for the same, which I feel fulfill the requirement criteria for an employer in selecting the graduate candidate. Graduate Elevator Pitch: Job: Risk and Compliance Manager ABC Company Limited Hello, my name is and I have recently completed my graduation from Victoria University in Business. I have range of experience in risk and compliance, customer service and risk management and presently looking for n opportunity in Sydneys metropolitan area amongst major finance companies. I have developed my professional skills and abilities from my work experience. In addition, I have strong academic results that add values to my resume. As the former Risk Manager of a financial company, I have gained experience in the field of financial risk management and compliance. Moreover, the port of Assistant Quality Manager has enriched my experience in the domain of administrative activities. I have deep understanding of risk and compliance for the company growth as well as organizational and administrative functions as well as the skills in resolving administrative issues. In addition, my experience as the Customer Service Manager in BMW has enriched me with skills and abilities to solve difficult issues in customer service. Apart from the professional skills gained from different work experience, I have fixed mindset that determines the holding of my personal values with high regard. My personal values being respect, wisdom, accountability, integrity and leadership proves to be my pillar of strengths and achievements in both the undergraduate degree and in the professional field. Each of the values, in accordance to me affects on my character as well as on my professional abilities to achieve the organizational and personal goals in life. Therefore, I hope my experience and interests are sufficiently intriguing for meeting you, as I am confident to add values to your organization. Thank you! Reference: Arnold, J., 2016.Coaching Skills for Leaders in the Workplace, Revised Edition: How to unlock potential and maximise performance. Hachette UK. Carnevale, A.P. and Smith, N., 2013. Workplace basics: the skills employees need and employers want. DeKay, S.H., 2012. Interpersonal communication in the workplace: A largely unexplored region.Business Communication Quarterly,75(4), pp.449-452. Goetsch, D.L. and Davis, S.B., 2014.Quality management for organizational excellence. Upper Saddle River, NJ: pearson. Gustavsson, T.K. and Hallin, A., 2014. Rethinking dichotomization: A critical perspective on the use of hard and soft in project management research.International Journal of Project Management,32(4), pp.568-577. Kyllonen, P.C., 2013. Soft skills for the workplace.Change: The Magazine of Higher Learning,45(6), pp.16-23. Lee, S.M., Lee, D. and Kang, C.Y., 2012. The impact of high-performance work systems in the health-care industry: employee reactions, service quality, customer satisfaction, and customer loyalty.The Service Industries Journal,32(1), pp.17-36. Musa, F., Mufti, N., Latiff, R.A. and Amin, M.M., 2012. Project-based learning (PjBL): inculcating soft skills in 21st century workplace.Procedia-Social and Behavioral Sciences,59, pp.565-573. Neubert, J.C., Mainert, J., Kretzschmar, A. and Greiff, S., 2015. The assessment of 21st century skills in industrial and organizational psychology: Complex and collaborative problem solving.Industrial and Organizational Psychology,8(2), pp.238-268. Robles, M.M., 2012. Executive perceptions of the top 10 soft skills needed in todays workplace.Business Communication Quarterly,75(4), pp.453-465.

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